About Course
Course Description
Soft Skills & Workplace Communication [E100] is a short-term, non-degree training program designed to develop communication, interpersonal, teamwork, problem-solving, time-management, and professional workplace skills.
Students participate in instructor-led discussions, exercises, scenarios, and practice activities designed to improve professional communication and workplace effectiveness.
Learning Objectives
Upon successful completion, students should be able to:
• Demonstrate effective verbal and written workplace communication.
• Apply active-listening and interpersonal communication techniques.
• Participate effectively in teams and workplace discussions.
• Apply basic problem-solving and decision-making techniques.
• Demonstrate professional workplace behavior and etiquette.
• Apply time-management and organizational techniques.
• Prepare and deliver basic professional presentations.
• Practice resume, interview, and professional networking skills.
Program Information
Course Code: E100
Delivery Method: Hybrid – Classroom + Online
Credential: AITE Certificate of Completion
Program Disclosure
This is a short-term, non-degree training program. Successful completion results in an AITE Certificate of Completion. AITE does not guarantee employment, job placement, salary, professional licensure, or third-party certification.
Prerequisites
No prior professional experience is required. Basic English communication and computer skills are recommended.
Course Content
Right Body Language – Body Talk
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Proxemics – the science of territoriality
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Oculesics – Different gazes and what they mean
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Chromatics – Body Odor
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Haptics – Study of Touch (Business Handshake and Dos and Don’ts)
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Paralinguistics (Tone, Pitch Volume, Texture, Word Stress, Pause, Rate of speech)
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Kinesics – Study of Posture, Movement, Gestures and Facial Expressions